I also provide the very traditional process / technical HR support which can range from contracts, flexible working queries, HR system or even payroll related queries.
I can help with creating, reviewing and/or implementing policies, processes or guidance for managers or for HR teams.
I can help create an internal HR team structure that is fit for purpose. I can review / advice on creating internal progression pathways within the HR team. I can look at improvising efficiencies within the HR teams to be more customer centric or develop a Partnering approach within the service delivery.
Practical guidance on creating and / or implementing an effective wellbeing strategy which is not based on just several wellbeing products or buying merely YOGA mats.
I develop and/or implement a HR or People strategy which is aligned with the organisation’s aims and can help achieve the desired outcome.
The strategy could have multiple interventions which may include things like – improving employee engagement and create a well-motivated workforce. How to foster a culture which attracts the right workforce and create a culture of compliance etc.
Wide range of support across all the different types of employee relations issues. i.e. doing investigations, disciplinary, grievance or capability issues including long term sickness related cases etc.
Sudeshna worked for me at St Mungo’s where she headed up a large HR Operations Team, proving a highly capable and inspiring leader. She showed great stamina, insight and application both in supporting big transformational change programmes – with outstanding impact – and in successfully solving a broad array of very complex employment relations issues. She was very highly regarded by all senior managers with whom she worked as an internal consultant – no HR challenge, however daunting, has ever defeated Sudeshna!
I worked with Sudeshna for a number of years at St Mungo’s. She supported me and other managers in my department through a wide range of difficult HR issues including performance, engaging with occupational health and team restructures following a merger. Her knowledge and expertise were indispensible. But equally appreciated was her approach: she was always patient, friendly and encouraging, taking time to coach managers through the process to enhance their own skills for the future. Sudeshna builds strong, trusting relationships and her calm and incisive thinking is an asset in any situation.
Sudeshna has been a Wonder Woman for us. She’s not only helped us create brand uniformity training policies for our clients, she’s also been influential in creating some standard policies for our internal HR and training divisions. Her “Pragmatic” approach towards any brief provided is generally a treat to experience.
She makes complex, simple to understand and execute.